Adam’s Introduction

Wow, it has been quite some time since I have written anything besides technical training material so please forgive me if my writing sounds a little procedural in nature to start. I will do my best to limit numbered steps and bullet points.

I know you are thinking to yourself, what an exciting title to an entry, so enticing. I couldn’t think of anything better. Maybe I could have called it “From tiny RAM to Technical Trainer (see below) in 17 years”, but I like to be concise. So for now I think introduction to Adam will work. It is concise and to the point.

I am Adam Friedmann and have been around the many iterations of the company for 11 years. Some may argue however that I have only been here a year as I took a brief 2 year hiatus to start my own company. During my tenure with the company I have delivered training on Open Text Fax Server (RightFax) since version 4.2. In addition I have delivered training on Open Text Document Server and other sundry products.

Prior to my employment with Open Text I spent 3 years as a trainer with Lumisys. Lumisys made a number of products for the Radiology community and a few pieces of vaporware as well. Working for them was for the most part fun and at times challenging.

I began my career in the software industry with a company called Artisoft. For those old enough you might remember their product Lantastic, which was a popular peer to peer networking platform prior to Windows 95. Our mascot was a Ram (a sheep not the stuff that goes in your computer) because we said our networking stack took so little RAM on your computer. Oh for the days of computers that maxed out at 640K of RAM.

Believe it or not I have additional interests outside of faxing. I have a 17 year old son who is a senior in high school and every day provides many fun challenges and excitement. He marches in his school’s band and I get the joy of supporting him by being the band parent president.

I hope that as you follow my posts you will learn unique things you never knew about our products. I think it is vital to constantly be engaged with my students and our customers to better understand how our technology is utilized and bring that back into the classroom (or webex as the case may be).