Hello all, let me first say that I am excited about this blog site. We have tons of things we want to share with you about these products as well as things that have kept us sane working in the world of corporate software biz. I need to share a little bit about myself so here we go.
I have been working with the company for a little over six years now. I started out providing technical support so I have a pretty good idea what it is like to have to come up with solutions when there is nothing available. Before working at Open Text, I did technical support, and training, for Lucent Technologies as well as with Microsoft (working with Windows 95/98/XP). I am now a senior technical instructor in Tucson, AZ focusing primarily on fax servers and messaging.
I have a Bachelors in Information Technology, a Masters in Education (with an emphasis in instruction and curriculum design) and am currently working on a Masters in English (with an emphasis on professional and technical writing). As you can tell, I value education a lot and getting excited when others do too. That is why I think this blog is so important.
Stay tuned from some blogs from me soon!
Joshua
Matt Williams
Brad Wittman
Erik Enderson
Bill Bernat
Adam Friedmann
joshuabutcher
