Fax Server Shared Services Module

Have you ever pretended to know a lot about something you only knew a little about? A few years ago a colleague was very excited about a technology called the Shared Services Module slated to ship in the next release of Open Text Fax Server, RightFax Edition. (Back then it was called Captaris RightFax). I got excited too and started telling coworkers. I actually felt pretty smart until someone asked, “Multiple servers using a single database? What does that mean exactly?”

How rude! How dare he ask me to explain what I was pretending to be able to explain. Nobody else bothered to ask. Dho!

I didn’t know how the Shared Services Module worked. I didn’t even know why people might  care about it or buy it. All I knew was that I wasn’t going to talk about it anymore until I had a better handle on it. At least not to that guy.

If you don’t necessarily fully grasp the key Shared Services Module concepts, then I hope to help you understand before you’re asked to explain. To accomplish this, I wrote a blog entry with lots of diagrams. So many pictures, in fact, that it would have taken up way too much space here.

So, this blog entry is now this video.

Feel free to make some suggestions for improving the video. Or ask follow up questions about the Shared Services Module. If I don’t know the answer, I’ll find out for you.

-billb